The Relentless Pursuit of 100% Customer Satisfaction

I’m impatient. I’m the most impatient person in the world. You may believe that title belongs to you – but I wear the crown. I prefer walking into a brick and mortar store because I can’t stand buying things online and waiting for somebody to get around to shipping what I ordered.

I understand you probably feel the same way. When you order from my store, your package is shipped immediately. Most people receive a tracking number within twenty minutes of placing their order. And the package is taken to the local USPS (post office) within the hour.

Sounds crazy. Right? Well, too bad. I’m relentless about getting people their parts as fast as I can. Once I have your money, I want your product in your hands as quickly as possible. Call me crazy – but surely you can appreciate my relentless pursuit of 100% customer satisfaction…

Sal Colascione III
The Optima Store