Please research all aspects of our products before making your purchase. Issues of poor workmanship and/or defects must be brought to our attention within seven calendar days from the date of receipt. All authorized returned merchandise must be unused and in sellable condition. Returns due to improper installation are the fault of the installer and will not be excepted. Claims for merchandise damaged in transportation must be made with the shipping carrier. Do not discard any packaging so that it can be presented to the shipping carrier. Damage claims must be initiated by the customer.
Returns as described above should be sent to the following address:
The Optima Store
9314 Forest Hill Blvd, Suite 49
Wellington, Florida 33411